Chipotle Mexican Grill

Let me tell you about the bowl. Six sad pieces of steak swimming in rice, and the burrito next to it doing maybe four. I filed a complaint through the app and got two dollars back, which felt like an insult wearing a name tag. Another night the soft stuff went the other direction: guac, sour cream, salsa scooped on with a heavy hand and never drained, so the whole burrito turned to soup before I got it home.

Here's the pattern. When this place gets slammed, the care evaporates. I drove home once to find a burrito with two pieces of meat in it, and I'd have happily waited if anyone had bothered to ask. Assembly-line food lives or dies on consistency, and this line dies the second a rush walks in.